Identifying the Role of Managers

Posted by financer | July 9, 2010 .

There are some specific ideas and actions that maybe helpful to a manager on a different perspective. In this approach, it will establish the manager’s purpose and present a philosophy of management built around the concept that POWER should be used to serve the needs of others i.e. subordinates, superiors, fellow managers (peers) and clients or customers.

As a leader and manager of subordinates, the primary role is to serve and meet their needs as they work to accomplish their jobs. This can be done through individual or small group meeting in order to determine how their work-related needs can be effectively met.

Sincerity and honesty are required when working on meeting their needs. Should there be some concerns where solution is not within the authority, this must be acknowledge and make known that concern will be brought to the proper forum for discussion and solution.

Make an honest attempt to meet the superior’s needs. Periodical meeting with immediate superior is important to discuss performance and how it can be improved. Most managers do not know what their boss really expects from them, but very few take the initiative to find out.

The most difficult to serve because they are viewed as competitors are the fellow managers or peers. Make them aware that help is available to meet their work-related needs but do not try to meet their needs expecting the return of the favor in the future.

However, do not refuse help when it is offered. These people can be taught the value of meeting the needs of others.

An organization exists to serve and meet the needs of its clients or customers, a fundamental fact to every organization’s success. Meet with clients or customers on a regular basis to solicit their inputs on ways to be more effective in meeting their needs since their needs may change frequently.

There is no guarantee that their needs of the past will remain the same in the future. The ability of meeting those needs will be in direct proportion to the willingness and effort to find out these changing needs.

The job of a manager is to do everything within its power to see that the needs of work-related people are met satisfactorily.